--- title: "Checking a care provider in Missouri: inspections and help" description: "How to check a Missouri assisted living, residential care or nursing facility on Show Me Long Term Care and Care Compare, and who to call with a concern." url: https://seniorchoicecare.com/near-you/missouri/ updated: 2026-10-09 site: Senior Choice Care --- Check a provider: Missouri # Checking a care provider in Missouri: license and inspection lookups Missouri posts inspection results for its licensed long-term care facilities online. Here is how to find them, what to do when the record you need is not there yet, and who to call. **3 minute read** Updated October 9, 2026Written by the Senior Choice Care team In short Missouri's Department of Health and Senior Services posts inspection results for licensed long-term care facilities on its Show Me Long Term Care site: search by county, city or ZIP code. For certified nursing homes, the state currently points families to Medicare's Care Compare for the latest surveys. Report concerns to 1-800-392-0210, open daily 7 a.m. to 8 p.m. **Written by the Senior Choice Care team** Updated October 9, 2026. Facts are checked against the sources listed at the end of this page. General information; every family is different. **On this page** 1. [ What Show Me Long Term Care covers](#s-what-show-me-long-term-care-covers) 2. [Ask the facility for the record](#s-ask-the-facility-for-the-record) 3. [If something worries you](#s-if-something-worries-you) 4. [Kansas City area](#s-kansas-city-area) 5. [Questions families ask](#s-faq) ## What Show Me Long Term Care covers Show Me Long Term Care lets you see how a licensed Missouri long-term care facility did on its inspections. You choose a county or city, or enter a five-digit ZIP code, and the site lists the facilities with links to their results. It covers assisted living facilities, residential care facilities, intermediate care facilities and nursing facilities. **A current gap to know about.** Missouri's site says that, because of a move to a new federal reporting system, the latest survey and complaint results for certified skilled nursing facilities are temporarily incomplete there. Results for state-licensed assisted living and residential care facilities are not affected. For certified nursing homes, use Medicare's Care Compare for the most current information. ## Ask the facility for the record Missouri requires licensed long-term care facilities to post their most recent inspection results where residents and the public can see them, and to keep copies of state notices of violations and plans of correction available for public inspection. If a report is not online yet, ask to see it on your visit. A facility that hesitates is telling you something. ### Before you visit a Missouri facility 1. Look the facility up on Show Me Long Term Care 2. For a nursing home, check Care Compare as well 3. Ask to see the posted inspection results when you visit 4. Ask what was found and how it was corrected 5. Ask how the facility handles a resident whose needs increase ## If something worries you - **Missouri DHSS hotline:** 1-800-392-0210, seven days a week, 7 a.m. to 8 p.m., for abuse, neglect or exploitation, including concerns in long-term care facilities. - **Missouri Long-Term Care Ombudsman Program:** 800-309-3282. Trained volunteers help residents of long-term care facilities use their rights. The program advocates for residents; it does not inspect or enforce. - **Emergency:** if someone is in danger, call 911. ## Kansas City area On the Missouri side of the metro, see our [Kansas City page](https://seniorchoicecare.com/near-you/missouri/kansas-city/) for the regional aging office and local ombudsman program. ### Want help reading a record? Tell us which facilities you are considering. We will help you read the reports and plan the questions to ask. Free. [(800) 614-8388](tel:+18006148388)[Have us call you](#art-form) ## Questions families ask ### How do I look up a Missouri nursing home's inspection? Use Show Me Long Term Care from the Missouri Department of Health and Senior Services, and check Medicare's Care Compare too. Missouri says Care Compare has the most current results for certified nursing homes while its own site is updated. ### Who inspects assisted living in Missouri? The Missouri Department of Health and Senior Services licenses and inspects long-term care facilities, including assisted living and residential care facilities, and posts results on Show Me Long Term Care. ### How do I report a problem at a Missouri care facility? Call the Missouri DHSS hotline at 1-800-392-0210, seven days a week from 7 a.m. to 8 p.m. If anyone is in immediate danger, call 911. ### What does a long-term care ombudsman do in Missouri? Ombudsmen are trained volunteers who help residents of long-term care facilities with concerns and help them use their rights. They advocate for residents but have no enforcement power. Call 800-309-3282. ## Sources - [Show Me Long Term Care, Missouri Department of Health and Senior Services](https://healthapps.dhss.mo.gov/showmeltc/default.aspx) - [Medicare.gov Care Compare: nursing homes, home health agencies, hospice and more](https://www.medicare.gov/care-compare/) - [Missouri DHSS: Adult abuse and long-term care complaint hotline (1-800-392-0210)](https://health.mo.gov/safety/abuse/) - [Missouri Long-Term Care Ombudsman Program (800-309-3282)](https://health.mo.gov/seniors/ombudsman/) ## Read next - [Near you](https://seniorchoicecare.com/near-you/) - [How we check providers](https://seniorchoicecare.com/about/how-we-choose-partners/) - [Kansas](https://seniorchoicecare.com/near-you/kansas/) - [Kansas City](https://seniorchoicecare.com/near-you/missouri/kansas-city/) ### Already on Medicare? Check your 2027 plan options. Open enrollment runs October 15 through December 7. If doctors, prescriptions or health needs are changing, it is worth a look before the window closes. [Medicare Advantage guides](https://seniorchoicecare.com/medicare-advantage/) --- Canonical page: https://seniorchoicecare.com/near-you/missouri/